PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. They govern the relationship
between you and Forum Telecom and explain our respective legal rights
concerning all aspects of our relationship, including without limitation:
- Rates and charges
- Availability of the service and features
- Replenishment and expiration of balances
- Privacy and confidentiality
- Your rights related to Customer Proprietary Network Information
- Modifications to the agreement
- Limitations of liability and warranty
- Resolution of past or future disputes by mandatory binding arbitration instead of court trials and class actions
IF YOU USE THE SERVICE OR THE WIRELESS DEVICE, YOU CONSENT TO THE TERMS AND
CONDITIONS SET FORTH IN THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS
AND CONDITIONS, DO NOT USE THE SERVICE OR PHONE AND NOTIFY US IMMEDIATELY
TO CANCEL SERVICE.
This is an agreement ("Agreement") for wireless radio telecommunications
services and related services and/or features ("Service") between you and the
entity licensed by the Federal Communications Commission (PC Management – Service Provider)
to provide Service in the area associated
with your assigned telephone, data and/or messaging number(s) ("Number") that
is doing business as Forum Telecom ("us" or "we") and the Forum Tel partner where you purchased or were given the device. The term "Device" means wireless
receiving and transmitting equipment that the Service Provider have authorized
to be programmed with the Number.
-
SERVICE
-
Availability/Interruption.
Domestic U.S. Service only. If using a United States phone number then Forum Telecom will not operate outside the U.S.
Service is normally available to your Device
when it is within the operating range of our system, and may be
available outside of that area in other participating carrier service
areas. Service is subject to transmission limitation or interruption
caused by weather, terrain, obstructions such as trees or buildings,
and other conditions. Service may be limited in some areas where
coverage is not available or may be temporarily limited or interrupted
due to system capacity limitations and system repairs or modifications
or to combat potential fraud. GSM wireless features require a compatible
GSM 850/1900 dual, tri, or quad band phone, are only available in the
GSM features area, and may require local telephone company support and
message sender access to computer and modem. Not all features or Service
offerings are available.
-
Use of Service/Device/Number.
Reproduction, retransmission, dissemination or resale of Service is
prohibited without prior written contractual arrangements from Forum Telecom
and the Service Provider and any required regulatory approvals. You are
responsible for ensuring that your Device is compatible with Forum Telecom Service
and meets federal standards. You are responsible for the purchase and
maintenance of any additional hardware, software and/or Internet access
from your PC required to use the Service. You consent to receiving
advertising, alerts and other broadcast messages from Forum Telecom, the
Service Provider or its authorized agents. You have no ownership rights
to the Number, any IP address, any e-mail address or any other identifier
provisioned by the Service provider, us, our agents or the manufacturer
of your Device to be used with the Service, and you agree we may change
any such Number, IP address, e-mail address or any other identifier at
any time with or without prior notice to you. Any Device purchased through
our program has been manufactured to operate exclusively with Service
provided by Forum Telecom. The Device cannot be activated with any other wireless
carrier. By using Service, you agree to abide by the terms and conditions
of any applicable software license.
-
Unauthorized Usage.
You agree not to use the Device or Service for any unlawful, unauthorized
or abusive purpose or in any way that damages our property or others' property,
or interferes with, harms or disrupts our system or other operators' systems
or other users. You will comply with all laws while using the Service and
you will not transmit any communication or data that would violate any laws,
court order, or regulation, or would likely be offensive to the recipient.
You are responsible for all content you transmit using the Service. You may
not install any amplifiers, enhancers, repeaters or other devices that modify,
disrupt or interfere in any way with the radio frequency licensed to us to
provide Service. If your Device, user name or password is stolen or Service
is fraudulently used, you must immediately notify us and provide us with
such documentation and information as we may request (including affidavits
and police reports). Until you notify us, you will remain responsible for
all charges. We have the right to interrupt or restrict Service to your
Number, without notice to you, if we suspect fraudulent, illegal, or abusive
activity. You agree to cooperate with us in any fraud investigation and to
use any fraud prevention measures we prescribe. Failure to provide reasonable
cooperation may result in your liability for all fraudulent usage.
-
Release of Information.
You consent to our release of information about you when we believe release
is appropriate to comply with the law (e.g. a lawful subpoena, E911 information);
to enforce or apply our customer agreements; to initiate, render, bill and
collect for Services; to protect our rights or property; to protect users of
those Services and other carriers from fraudulent, abusive, or unlawful use
of, or subscription to, such Services; or if we reasonably believe that an
emergency involving immediate danger of death or serious physical injury to
any person requires disclosure of communications or justifies disclosure of
records without delay. You are deemed to have reviewed and consented to our
Privacy Policy posted on our website.
-
Your Rights to End This Agreement.
You may terminate your Service at any time by notifying us of your intention
to terminate Service. There is no penalty or termination fee; however, it
may take up to 30 days to process the termination request and the balance
remaining in your account is forfeited upon termination of Service. Your
Service will resume and the termination request will be cancelled if you
use your Service prior to our processing your termination notification.
PROHIBITED USES OF SERVICE
-
UNLAWFUL
You may use the Service and Devices for lawful purposes only. If we
determine, in our sole discretion, that you have used the Service for an
unlawful purpose, we reserve the right to terminate your Service
immediately. You will be required to pay the full month's charges to the end
of the current term, which includes without limitation, all unbilled charges
and a disconnect fee, if applicable, which become immediately due and
payable upon termination of your Service. We may present or forward relevant
information, including your identity, to proper authorities for
investigation and prosecution if we have reason to believe you used the
Service in an unlawful manner. You hereby consent to the forwarding of such
information to the authorities. Additionally, Forum Telecom will forward
information in a response to law enforcement requests, subpoenas, court
orders, and lawful government requests so to protect our rights and property
and in any case where failure to disclose information may lead to harm to
us, our customers or others.
-
INAPPROPRIATE CONDUCT
The Service or any Devices may not be used by you in any way that is
abusive, harassing, threatening, libelous, deceptive, defamatory, fraudulent
or invasive to another's privacy, or any other similar behavior. If in our
sole discretion we determine you have used the Service or Devices in the
above mentioned manner(s) we reserve the right to terminate your Service
immediately and without notice. In such event you are responsible for the
full month's charges to the end of the current term which includes without
limitation all unbilled charges plus applicable disconnect fees, all of
which become immediately due and payable upon termination. We may present or
forward relevant information, including your identity, to proper authorities
for investigation and prosecution if we have reason to believe you used the
Service inappropriately. You hereby consent to the forwarding of such
information to the authorities. Additionally, Forum Telecom will forward
information in a response to law enforcement requests, subpoenas, court
orders, and lawful government requests so to protect our rights and property
and in any case where failure to disclose information may lead to harm to
us, our customers or others. Also, Forum Telecom reserves all of its rights at
law and equity to proceed against persons who use the Service improperly or
illegally.
-
OUR RIGHT TO DISCONNECT
We have the right to suspend or discontinue service generally, or to
disconnect your service, at any time. In addition, we reserve the right to
immediately disconnect your service at any time without notice if:
-
If we determine that you have used our service for an unlawful or
inappropriate purpose. If we determine that the use or content does not
conform to the requirements in this agreement or that it interferes with our
ability to provide service to you or others.
-
If any charge to your payment method is declined or reversed, your
payment method expires and you have not provided us with a valid replacement
payment method, or in case of any other non-payment of account charges.
-
If we determine that you have used our service in violation of laws or
jurisdictions outside of Forum Telecom service areas.
-
If we determine that your use of the service at any time was
inconsistent with normal inbound or outbound residential usage pattern for
the type of plan that you have purchased.
- If the phone has not been used for ten (10) consecutive days the phone will be deactivated and cannot be restored.
-
Generally.
You are responsible for paying all charges, including but not limited to:
airtime, access, features, voice mail access, voice mail delivery, data
usage, text messages, downloadable content, alerts, roaming, long distance,
directory and operator assistance charges, the price of Devices and
accessories, charges for other goods and services and shipping/handling
fees. You will be billed at domestic airtime or roaming rates (please
refer to rate card) for 800, 866, 877, 888, and other "toll free" calls.
Applicable international charges will be billed for direct dial calls
placed from your wireless phone. A long distance provider chosen by the
Service Provider will provide your long distance. For all calls, the
length of the call will be measured during the time that you are
connected to the system, which is approximately from the time you
press "Send" or other key to begin a call until approximately the
time you press "End," or other key to terminate the call. Airtime
usage on each call is deducted in full minute increments, with partial
minutes of use rounded up to the next full minute. For calls placed
in the United States, you will not be charged for busy or unconnected
calls if you press "End" or "No" within 30 seconds. Unanswered calls
lasting 30 seconds or more will be charged standard airtime and rounded
up to the nearest minute. Call waiting, 3-way calling, call forwarding,
voicemail will incur applicable airtime or roaming and wireless long
distance charges. Please note you may be charged a higher rate for calls
made off-network. You will be charged for any check or electronic bank
draft returned for non-payment. Please refer to your rate card for details.
-
Account Balance.
All charges incurred will be deducted automatically from your account.
Any amounts loaded into your account are not transferable or refundable.
You should take reasonable efforts to safeguard your Phone and replenishment
airtime cards. No refunds or other compensations will be given for returned,
expired, lost, damaged, or stolen cards. Amounts deposited to your account
expire after 15 or 90 days depending on card denomination. However, if
additional amounts are placed into your account before the current account
balance expires, the existing balance will be carried over to the new
expiration date. If new amounts are not added to your account prior to
the expiration date any remaining amounts will be forfeited. Your account
will be canceled if there is no usage (billable or non-billable) or if the
balance remains as $0 for 30 consecutive days or more and you may be
required to pay a fee to resume service. Credit card replenishment is
available; limitations apply. In some instances you may be able to
complete a call when the billing functionality is interrupted. When
this occurs you will not receive correct balance information. All calls,
however, will be deducted from your account and the balance updated when
the billing functionality is operable. You are responsible for all data
usage sent through our network and associated with the Device, regardless
of whether the Device actually receives the information.
-
Automatic Top Up
All accounts that have agreed to be placed on an automatic top up plan will have their credit cards charged a minimum of $25 each time they have 2 minutes or less of an airtime balance. No portion of the automatic top up charge is refundable. Should an individual wish to end the Automatic Top Up charges he/she must send an e mail to
optout@forumtel.com indicating the phone number of the device they wish auto top up be removed from the credit card number that the auto top up has been charged to their full name and billing address. The auto top up feature will then be removed within 5 business days.
-
Use of Service/Rates.
Your Service rates and other charges and conditions for each Number or Phone
are described in the replenishment card packaging, at our website at
http://www.forumtel.com,
and in the "Sales Information" (the user guide and other
printed materials provided by us either in the Starter Kit you received
when submitting your Device for use with the Service or in the packaging
of the Device you purchased to be used with the Service) you received, each
of which is a part of this Agreement. International rates vary and are subject to change. Call Customer Care (at the number listed on our website) or visit http://www.forumtel.com for international rates and available countries. You cannot use the Service to place calls to 500, 700, 855, 900 or 976 numbers; or to place operator-assisted calls such as third-party-billed, and collect calls. Rates for calls to directory assistance are $3.00 per call plus airtime or roaming charges. You will be billed at domestic rates for 800, 888, 877, and 866 number calls. You are responsible for all taxes and surcharges associated with your use of the Service. Other than calls to 911, you can only make and receive calls when your account has a positive balance. Special dialing patterns may be required when making roaming calls. Some locations require a credit card to complete a call; these rates will be higher. When in these areas, you will not be able to receive calls. Prepaid wireless service is not available for purchase or use in all areas.
-
Default/Termination.
If you breach any representation to us or fail to perform any of the promises
you made in the Agreement, you will be in default and we may, without notice
to you, suspend Service and/or terminate this Agreement, in addition to all
other remedies available to us.
-
Account Information.
Any person able to provide your Number, credit card information and personal identification number is
authorized by you to make changes to your account. You consent to disclosure
of any information about you to any person as permitted by law if any Device
programmed with your Number calls an emergency service number such as 911 or,
if we reasonably believe that an emergency involving immediate danger of death
or serious physical injury to any person requires disclosure of communications
or justifies disclosure of records without delay.
-
CPNI Consent.
Under federal law, you have a right, and we have a duty, to protect the
confidentiality of information about the amount, type, and destination
of your wireless service usage (CPNI). You consent to us sharing your
CPNI with Forum Telecom, the Service Provider, its affiliates and its
contractors, to develop or bring to your attention any products and
services. This consent survives the termination of your Service and
is valid until you remove it. To remove this consent at any time, notify
us in writing at Forum Telecom – Attn: CPNI, Forum Telecom, 150 East 58th Street - 24th Floor, New York, NY 10022,
providing your name, home address, home telephone
including area code, and personal identification number. Removing
consent will not affect your current Service.
-
DISPUTES IN BILLING
If you dispute any Forum Telecom charges on your statement, you
must notify us via email within seven (7) days after you received your
statement, or you will be deemed to waive your right to contest such
charges. Notices of disputed charges should be sent to
support@forumtel.com.
-
PAYMENTS AND COLLECTION
By subscribing to the Service You authorize us to collect your
payment from your selected payment method. Your authorization shall remain
valid for 30 days following us receiving written notice from you canceling
our authority to charge your payment method, if applicable, any other
outstanding charges and then we will disconnect your service. In the event
any charge to your method of payment is reversed or declined, or your
payment method has expired and you have failed to provide a valid
replacement method, or in the case of any other non-payment of account
charges, we, at our sole and absolute discretion may terminate your Service.
If your Service is terminated, you remain fully liable for all charges
pursuant to this Agreement. This includes any and all cost incurred to
collect such amounts including without limitation, attorney's fees and
collections costs. Since it is difficult for us to distinguish between debit
and credit cards, You agree to waive your rights stipulated in Regulation E
to receive 10 days advance notice from Forum Telecom with regards to the amount
that we will debit from your account. Messages may be sent from time to time
regarding billing, but Forum Telecom is not obligated to do so. We may change
or stop messages without notice to you.
-
TAXES
Taxes, fees, or surcharges may be assessed on your Service from
Forum Telecom by government entities. These charges can change from time to
time without notice and may be in the form of a flat fee or a percentage of
Forum Telecom charges. Charges that may arise due to your use of our Service,
which may include federal, state, provincial, municipal, local or other
governmental sales, use, excise, value added, public utility, personal
property, or other fees and taxes, now in force or enacted in the future are
your responsibility. These amounts are in addition to your regular payment
for the Service or Devices and will be billed to your account in accordance
with the terms of this Agreement. You must provide us with an original
certificate that complies with legal requirements certifying tax exempt
status if you are exempt from paying any such taxes. Your tax exemption
status will only be applicable from the date, and on forward, which we
receive such certificate. Mail the original tax exempt certificate to:
Forum Telecom
26 Broadway, 21st Floor
New York, NY 10004
-
MONEY BACK GUARANTEE
We offer a fourteen (14) day money back guarantee from the date
Service is activated. This guarantee applies to the first ordered line only,
not to secondary or additional lines. We will refund the monthly charge for
the first month, and termination fee, if applicable, provided that you
cancel the Service within the applicable period and you obtain a valid
return authorization number from our Return Department which can be reached at
support@forumtel.com.
Federal taxes and other applicable taxes may not be
refunded. The cost of airtime used will be deducted from your refund. We
reserve the right to revoke this Money Back Guarantee at any time without
notice.
-
CHANGES TO THIS AGREEMENT
We may amend the terms of this Agreement upon advance notice to you in
the manner described below or by posting notices of changes on our
website or by printing notice of such changes in the top up program.
-
LIMITATIONS
The parties intend that the limitations on liability, warranty and damage
awards provided for in this Agreement will apply to the fullest extent
allowed by law. Some jurisdictions do not allow the exclusion of certain
warranties or the waiver, limitation or exclusion of liability for
punitive, incidental or consequential damages, or for intentional or
willful conduct in some circumstances. To the extent that applicable law
does not permit any of these limitations, they will not apply to you.
Limitation of Liability.
WE ARE NOT LIABLE FOR ACTS OR OMISSIONS OF ANOTHER SERVICE PROVIDER
OR ANY THIRD PARTY PROVIDERS OF SERVICES RELATED TO USE OF THE DEVICE
OR SERVICE, FOR INFORMATION PROVIDED THROUGH YOUR DEVICE, LACK OF PRIVACY
OR SECURITY EXPERIENCED WHEN USING THE DEVICE, EQUIPMENT FAILURE OR
MODIFICATION, OR OTHER CAUSES BEYOND OUR REASONABLE CONTROL, INCLUDING
WITHOUT LIMITATION ANY REPRESENTATIONS THAT THE SERVICES WILL BE ERROR-FREE,
UNINTERRUPTED, OR FREE FROM UNAUTHORIZED ACCESS (INCLUDING THIRD PARTY
HACKERS OR DENIAL OF SERVICE ATTACKS). WE ARE NOT LIABLE FOR SERVICE
OUTAGES, NOR FOR SERVICE LIMITATIONS OR INTERRUPTIONS, AS DESCRIBED IN
PARAGRAPH 1.C ABOVE. OUR LIABILITY AND THE LIABILITY OF ANY UNDERLYING
CARRIER FOR ANY FAILURE OR MISTAKE SHALL IN NO EVENT EXCEED OUR SERVICE
CHARGES DURING THE AFFECTED PERIOD. FORUM TELECOM AND ANY UNDERLYING
CARRIER ARE NOT LIABLE FOR ANY INCIDENTAL, PUNITIVE
OR CONSEQUENTIAL DAMAGES SUCH AS LOST PROFITS. YOU AND WE BOTH WAIVE TO THE
FULLEST EXTENT ALLOWED BY LAW, ANY CLAIMS TO RECOVER INCIDENTAL, PUNITIVE
AND CONSEQUENTIAL DAMAGES. WE AND ANY UNDERLYING CARRIER ARE NOT LIABLE FOR
(i) ECONOMIC LOSS OR INJURIES TO PERSONS OR PROPERTY ARISING FROM USE OF THE
SERVICE, THE DEVICE OR ANY EQUIPMENT USED IN CONNECTION WITH THE DEVICE
UNLESS CAUSED BY OUR SOLE AND GROSS NEGLIGENCE, OR (ii) THE INSTALLATION OR
REPAIR OF THE DEVICE BY ANY PARTIES WHO ARE NOT OUR EMPLOYEES. THIS PARAGRAPH
SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
Forum Telecom shall not be liable for any failure or delay to
provide the Service, at any time, or from time to time, or any degradation
of voice quality or interruption caused by any of the following:
-
Equipment, facility, or network failure
-
Equipment, facility, or network modification or upgrade
-
Equipment, facility or network shortage
-
Equipment or facility relocation
-
Any act or omission of a vendor, service provider,
underlying carrier, or other third party
-
Impediments to usage of the Service caused by a third party
-
Any act of omission by you or any person using the Service
or Device provided
-
Loss of power to you causing service, network, facility or
equipment failure
-
Force majeure events including but not limited to acts of
nature, acts of God, fire, strikes, war, riot, acts of terrorism and
government action
-
Any other cause which is beyond our control which includes
without limitation, the failure of an incoming or outgoing communication,
the inability of communications, to be completed, connected or forwarded,
and a defect in any manner
Our aggregate liability under this agreement will in no event
exceed the Service charges which coincide with the affected time period.
Indemnification.
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US, OUR AFFILIATES AND AGENTS AND ANY OTHER
SERVICE PROVIDER, HARMLESS FROM CLAIMS OR DAMAGES RELATING TO THIS AGREEMENT OR YOUR
PROMISES OR STATEMENTS MADE IN IT AND USE OF THE DEVICE OR SERVICE UNLESS DUE TO OUR
SOLE AND GROSS NEGLIGENCE. YOU ALSO AGREE TO PAY OUR REASONABLE ATTORNEYS' AND EXPERT
WITNESS FEES AND COSTS INCURRED IN ENFORCING THIS AGREEMENT THROUGH APPEAL EXCEPT AS
PROVIDED IN PARAGRAPH 5, BELOW. USE OF YOUR DEVICE WHILE OPERATING A MOTOR VEHICLE OR
IN ANOTHER DISTRACTED OR NEGLIGENT MANNER MAY BE PROHIBITED, OR RESTRICTED BY LAW IN
SOME AREAS. IT IS YOUR RESPONSIBILITY TO CONFORM TO ALL SUCH LAWS OR REGULATIONS AND
YOU SHALL INDEMNIFY US FROM CLAIMS ARISING FROM ANY SUCH UNLAWFUL OR NEGLIGENT USE.
THIS PARAGRAPH SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
No Warranties.
WE MAKE NO EXPRESS WARRANTY REGARDING THE SERVICE OR THE DEVICE OR ANY SERVICES
PROVIDED BY ANY THIRD PARTIES, AND DISCLAIM ANY IMPLIED WARRANTY, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT
AUTHORIZE ANYONE TO MAKE ANY WARRANTY ON OUR BEHALF AND YOU SHOULD NOT RELY
ON ANY SUCH STATEMENT. WE ARE NOT THE MANUFACTURER OF THE DEVICE AND ANY
STATEMENT REGARDING IT SHOULD NOT BE INTERPRETED AS A WARRANTY. THIS PARAGRAPH
SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
RESOLUTION OF DISPUTES
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS RIGHTS THAT YOU MAY OTHERWISE HAVE.
IT PROVIDES FOR RESOLUTION OF MOST DISPUTES THROUGH ARBITRATION INSTEAD OF COURT
TRIALS AND CLASS ACTIONS. ARBITRATION IS FINAL AND BINDING AND SUBJECT TO ONLY VERY
LIMITED REVIEW BY A COURT. THIS ARBITRATION CLAUSE SHALL SURVIVE TERMINATION OF THIS
AGREEMENT.
-
Binding Arbitration.
It is intended that this provision be interpreted broadly to encompass all
disputes or claims arising out of our relationship. Any dispute or claim,
including those against any of our subsidiary, parent or affiliate companies,
arising out of or relating to this Agreement, our Privacy Policy or the Service
or any equipment used in connection with the Service (whether based in contract,
tort, statute, fraud, misrepresentation or any other legal theory) will be
resolved by binding arbitration except that (1) you may take claims to small
claims court if they qualify for hearing by such a court, or (2) you or we may
choose to pursue claims in court if the claims relate solely to the collection
of any debts you owe to us.
-
Arbitration Procedures.
You must first present any claim or dispute to us by contacting Customer Care
to allow us an opportunity to resolve the dispute. You may request arbitration
if your claim or dispute has not been resolved within 90 days. The arbitration
of any dispute or claim shall be conducted in accordance with the American
Arbitration Association ("AAA") under the Wireless Industry Arbitration Rules
("WIA Rules"), as modified by this Agreement. The WIA Rules and information
about arbitration and fees are available upon request from the AAA online at
http://www.adr.org
You and we agree that this Agreement evidences a transaction in
interstate commerce and this arbitration provision will be interpreted and
enforced in accordance with the Federal Arbitration Act and federal arbitration
law. Unless you and we agree otherwise, any arbitration will take place in the
county seat for the county in which your billing address is located. At either
party's election, the arbitration shall be held telephonically. An arbitrator
may award any relief or damages (including injunctive or declaratory relief)
that a court could award, except an arbitrator may not award relief in excess
of or contrary to what this Agreement provides and may not order relief on a
consolidated, class wide or representative basis. In any arbitration applying
the WIA Rules applicable to large/complex cases, the Arbitrators must also
apply the Federal Rules of Evidence, and the losing party may have the award
reviewed in accordance with the review procedures set forth in the WIA Rules.
Judgment on any arbitration award may be entered in any court having proper
jurisdiction. If any portion of this arbitration clause is determined by a
court to be inapplicable or invalid, then the remainder shall still be given
full force and effect.
-
Costs of Arbitration.
For claims of less than $1,000, you will be obligated to pay $25 and we will pay
all other administrative costs and fees. For claims over $1,000 but under $75,000,
you will be obligated to pay your share of the arbitration fees, but no more than
the equivalent court filing fee for a court action filed in the jurisdiction where
your billing address is located. For arbitrations in excess of $75,000, all
administrative fees and expenses of arbitration will be divided equally between
you and us. In all arbitrations, each party will bear the expense of its own
counsel, experts, witnesses and preparation and presentation of evidence at the
arbitration.
-
Waiver of Class Actions.
By this Agreement, both you and we are waiving certain rights to litigate disputes
in court. You and we both agree that any arbitration will be conducted on an
individual basis and not on a consolidated, class wide or representative basis.
If for any reason this arbitration clause is deemed inapplicable or invalid, or to
the extent this arbitration clause allows for litigation of disputes in court, you
and we both waive, to the fullest extent allowed by law, any right to pursue any
claims on a class or consolidated basis or in a representative capacity.
-
Limitations Period.
Any arbitration or legal action with respect to any and all claims or causes of
action related to or arising out of this Agreement must be brought within two years
after the cause of action arises, or within the applicable statutory period of time,
whichever is shorter. This limitations period does not apply to any given cause of
action when the statutory limitations period for that cause of action cannot be
waived, restricted or otherwise limited by you.
MISCELLANEOUS
-
Privacy.
We are not liable for any lack of privacy, which may be experienced with regard to the
Service. You authorize the Service Provider monitoring and recording of calls to the
Service Provider concerning your account or the Service and consent to our use of
automatic dialing equipment to contact you. We and the Service Provider have the right
to intercept and disclose any transmission over its facilities in order to protect
our rights or property.
-
Assignment.
We may assign all or part of this Agreement without such assignment being considered
a change to the Agreement, and without notice to you. We are then released from all
liability. You may not assign this Agreement without our prior written consent.
-
Notices.
We and the Service Provider may send you notice by mail or electronic means, in our
sole discretion. Notices to you shall be effective 1) 3 days following the date
deposited in the U.S. Mail or delivered to a nationally recognized courier or
delivery service, postage prepaid and addressed to your address as kept in our files
and/or 2) immediately upon our transmission using an electronic means such as e-mail
or text messaging service. You are responsible for notifying us of any changes in your
mailing or e-mail address. Written notice to us shall be effective when directed to
our Customer Care Department (at the mailing address listed on our website) and
received by us. Oral and electronic notices shall be deemed effective on the date
reflected in our records. Your notice must contain specific information adequate to
identify you and your Service.
-
Entire Agreement.
These Terms and Conditions, together with the Sales Information, represent the entire
agreement between you and us, which may only be amended as described in this Agreement.
This Agreement supersedes any inconsistent or additional representations made to you
by any of our representatives, agents or dealers. If any part of this Agreement is
found invalid, the balance of the Agreement remains enforceable. If, at any time, we
do not enforce any right or remedy available under this Agreement, that failure is not
a waiver of our right to enforce the right or remedy at a later time. Copied,
microfiche, scanned or other duplicate or electronic images of this Agreement are
admissible for all purposes.
-
Governing Laws.
This Agreement is subject to applicable laws of the State of New York Where a state agency or the FCC regulates the terms and conditions of the Service Provider Service, the regulations are available for your inspection; if there is any inconsistency between this Agreement and those regulations, this Agreement shall be deemed amended as necessary to conform to such regulations.
-
Capacity.
You represent that you are legally competent to enter into this Agreement, and that
you are not aware of any disability that would prevent you from entering into this
Agreement.
-
Ip address collection.
Non-Personally-Identifiable Information Collected Automatically (IP
Addresses). We collect IP addresses. Collection of IP addresses allows us to
monitor fraud on our Site. We also collect e-mail addresses and they become
property of Forum Telecom.
-
Future changes to this agreement.
Forum Telecom may change the terms and conditions of this Agreement from
time to time. Notices shall be considered given and effective on the date
that they are posted on
http://www.forumtel.com.
All changes shall become binding
upon You on the date they are posted to our website and no further notice by
Us is required upon your continued use of the Service. The Agreement when
and as posted supersedes all previously agreed to written and electronic
terms of service.