Forum Telecom is committed to protecting the privacy of
our visitor's personally identifiable information. To better protect your
privacy, we provide this notice explaining our online information practices
and the choices you can make about the way your information is used at
our site.
Personally Identifiable Information
When you place an order for products or services or were given a device for use we collect certain types of personally identifiable information including
-
Contact information, such as name, address, e-mail address, and telephone number;
-
Credit card and ID verification information, such as credit card number.
We use this information to process requests for products and services.
We also use collected information to communicate with you, such as to
notify you (through text messages, e-mails and newsletters) about updates to products,
to send you order confirmations, or to provide you with important product
warranty or safety information.
In addition, we use contact information you provide to respond to your
inquiries about our offerings, and to offer you, by means of text messages, e-mail or
through our newsletter, additional products, programs or services that
we believe may be of interest to you. Forum Telecom
may, from time to time share Contact information, such as name, address,
e-mail address, Credit Card number and telephone number; with some of our
third party strategic partners to send offers that may be of interest to
you via postal mail, e-mail or phone.
Supplementation of Information
We may, from time to time, supplement the information we collect online
with outside records (e.g., information from our Strategic Partners or
from wireless providers) to enhance our ability to serve you, to tailor
our content to you, and to offer you opportunities to purchase products
or services that we believe may be of interest to you.
Sharing of Your information
Agents and contractors who have access to personally identifiable information
are required to protect it in a manner that is consistent with this Privacy
Notice by, for example, not using the information for any purpose other than
to carry out the services they are performing for Forum Telecom.
In addition, if you access Forum Telecom through a
third-party site, such as one of our Strategic Partners' sites, we also
may need to report certain personally identifiable information
(e.g., name, e-mail address, credit card number) back to that Web site.
As we explain further below in the section that follows, we will tell
you at the point of collection if we will share personally identifiable
information with the Strategic Partner through which you access the
Forum Telecom service.
In addition, we will share aggregated demographic information with our
Strategic Partners. This is not linked to any personally identifiable
information.
Our Collection of Personally Identifiable Information Through a Third-party Web Site
To provide you with content and service, we have relationships with many
of the best service and content companies. As a result of these
relationships, you can access Forum Telecom through a
third-party Web site.
Whenever you provide registration information on a co-branded page, that data
may be shared with the third-party site through which you access Forum Telecom.
If personally identifiable information may be
provided to such a third party, we will inform you at the point of collection
and provide you with an opportunity to tell us not to share your personally
identifiable information. We encourage you to read the privacy policies of
such third parties, as this Notice does not cover their use of information.
Non-Personally Identifiable Information
We may collect certain non-personally identifiable information about our
visitors when you visit many of our Web pages such as the type of browser
you are using (e.g., Netscape, Internet Explorer), the type of operating
system you are using, (e.g., Windows '98 or Mac OS) and the domain name
of your Internet service provider (e.g., America Online, Earthlink).
We use the non-personally identifiable information that we collect to
improve the design and content of our service pages and to enable us
to personalize your Internet experience. We also may use this information
in the aggregate to analyze service usage.
Legal Process/Disclaimer
We may disclose personally identifiable information in response to legal
process or when we believe in good faith that the law requires it, for
example, in response to a court order, subpoena or a law enforcement
agency's request.
Choices/Opt Out
If you prefer not to receive marketing information or wish to fully
deactivate your account information from us, simply let us know by
sending a letter via certified mail to:
Forum Telecom
26 Broadway, 21st Floor
New York, NY 10004
Please note that even if you chose to opt out of Forum Telecom's marketing,
we will continue to send you important service-related communications
(e.g., order confirmation or product safety information). However, these
are not promotional in nature.
Cookies
To enhance your experience with our site, we use "cookies." Cookies are used
by your computer's browser to store your preferences. We use both session
and persistent cookies. Cookies, by themselves, do not tell us your e-mail
address or other personally identifiable information unless you choose to
provide this information to us by, for example, registering at one of our
sites.
We use cookies to understand site usage and to improve the content and
offerings on our sites. If you set your browser not to accept cookies,
you will still be able to use our site.
Links
In addition, our site contains links to other Web sites whose information
practices may be different than ours. Our privacy policy does not cover
these third parties' use of information. Visitors should consult the other
companies' and sites' privacy notices as we have no control over information
that is submitted to, or collected by, these third parties.
Security
We have put in place appropriate physical, electronic, and managerial
procedures to safeguard and help prevent unauthorized access, maintain
data security, and correctly use the information we collect online.
All information submitted is protected by our secure server, which
automatically encrypts your personally identifiable information so
that it cannot be read while traveling over the Internet.
Reviewing Your Information
If you would like to review and update or correct the personally
identifiable information that we have collected from you online,
or if no longer wish to continue your service with us, simply send
your request via certified mail to:
Forum Telecom
26 Broadway, 21st Floor
New York, NY 10004
To protect your privacy and security, we will take reasonable steps
to help verify your identity before granting access or making
corrections.
Notification of Changes
If we are going to use your personally identifiable information in a
materially different manner from that stated at the time of collection,
we will notify you directly (e.g., via e-mail). You will have a choice
as to whether or not we use your information in this different manner.
In addition, if we make any material changes in our privacy practices
that do not affect user information already stored in our database,
we will post a prominent notice on our web site notifying users of the
change. However, if you have opted out of communication with the site
then you will not be contacted, nor will your personal information be
used in this new manner.
Contact Us
If you have any questions regarding this statement, or would like more
information on our privacy practices, please contact us at:
Forum Telecom
26 Broadway, 21st Floor
New York, NY 10004